BYD Nepal Launches Care+ Update Campaign to Enhance Customer Service
Key Takeaways
- BYD Nepal launches ‘Update to Care+’ campaign offering integrated vehicle inspection, connectivity, and protection services for four months.
- The campaign includes Care+ for vehicle inspections, Connect+ providing a free Ncell SIM card for six months, and Protect+ with extended warranty and insurance support.
- This initiative aims to enhance after-sales service, ensuring BYD electric vehicle owners receive comprehensive care and connectivity features.
BYD Nepal Launches 'Update to Care+' Campaign for Enhanced Vehicle Services
Cimex Inc., the exclusive authorized distributor of BYD Auto in Nepal, has launched a new ‘Update to Care+’ campaign. This initiative aims to provide customers with a comprehensive package of vehicle inspection, connected services, and additional protection through BYD’s authorized service network across the country. The campaign will run for four months at BYD service centers nationwide.
Three Key Offerings: Care+, Connect+, and Protect+
The ‘Update to Care+’ campaign integrates three main services: Care+, Connect+, and Protect+, designed to enhance the ownership experience for BYD vehicle owners in Nepal.
Care+ – Comprehensive Vehicle Inspection
The Care+ service ensures that BYD vehicles receive thorough inspections, evaluations, and diagnostics by certified service technicians. This helps customers gain a clear understanding of their vehicle’s condition and identify any potential service needs early on. Regular maintenance and timely repairs are essential for keeping BYD cars running optimally and extending their lifespan.
Connect+ – Free Connected Services
The Connect+ package enhances vehicle connectivity by offering customers a free Ncell SIM card. The SIM card will be installed and connected for six months, allowing access to the vehicle’s smart and connected functions. This includes features such as remote monitoring, software updates, and real-time diagnostics, providing a more seamless and intelligent driving experience.
Protect+ – Extended Warranty and Insurance Support
The Protect+ service goes beyond the standard manufacturer’s warranty. It includes an extended warranty, in-house insurance support, and additional ownership assistance. This extra layer of protection gives BYD owners peace of mind, knowing that their vehicle is covered for more extensive repairs and services beyond the original warranty period.
Nationwide Availability for Four Months
The ‘Update to Care+’ campaign is available at all BYD authorized service centers across Nepal for a limited period of four months. This all-inclusive after-sales program brings together vehicle care, connectivity, and protection under one convenient initiative, ensuring that BYD customers receive the best support throughout their ownership journey.
